Legal
Cancellation Policy
Last updated: 7 September 2026
We want you to feel completely confident when you start a project with us. Here's exactly how cancellations work.
72-Hour Cancellation Period
You have a full 72 hours from confirming your project (the payment of your deposit) to cancel for any reason and receive a complete refund of your deposit — no questions asked.
After the 72-Hour Period
Once the 72-hour window has passed, work on your project begins and design and development time is allocated specifically to you. For this reason, deposits become non-refundable after this point.
Ongoing Monthly Services
Ongoing monthly services (such as website hosting, website management, advertising or SEO) can be cancelled at any time by giving 30 days' written notice. You'll continue to receive your service, and be billed, during the notice period.
How to Cancel
To cancel within the 72-hour window, or to give notice on a monthly service, simply email us at ea.profit.improvement@zohomail.eu and we'll confirm and process everything promptly.
Questions
If anything here is unclear, get in touch — we're always happy to talk it through before you commit.